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Greetings!
As we wrap up from our annual Summit, we are excited about the fresh perspectives we gained through learning, sharing and connecting with attendees. We also are excited to announce the addition of our newest board member, an important new article on access to claims data, and our open enrollment process for new members of the Clinical Business Intelligence Network. This issue marks the one year anniversary of our Centerline newsletter - we'd love to hear feedback and suggestions on making its content even more relevant to you in the future. Email Marta Karlov at mkarlov@createvalue.org. To learn more about the Center, our work and our programs, please go to createvalue.org. If you find our updates valuable and think a colleague would too, feel free to share. |
4th Annual Lean Healthcare Transformation Summit a Success
Thank you to everyone who attended this year's Summit - it was a great success! Attendance was the best yet, with nearly 600 participants from eight countries, 39 states, and 181 healthcare organizations.
This year's Summit, co-hosted by the Lean Enterprise Institute, featured keynotes from John Toussaint, MD, Francois de Brantes, Paul O'Neill, Alan Gleghorn and Jim Womack. The Summit also included a CEO panel discussion that offered advice on engaging board members and C-suite leaders, discussed the current state of transparency, and explained how lean principles can support payment reform.
Our breakout sessions covered a variety of topics from healthcare business intelligence to pitching lean to physicians to creating a lean framework for strategic planning.
To get a better glimpse inside this year's Summit, read our blog post, review the Twitter feed, or enjoy these content recaps:
Next year's Summit is scheduled for June 4-5, 2014. Mark your calendars and watch for details in coming months.
 | | Henry Parente of Children's Mercy Hospital brainstorms with Lisa Banks from Margaret Mary Community Hospital and Debbie Burch from Centra during a takt exercise at the 4th Annual Lean Healthcare Transformation Summit. |
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Upcoming Events & EducationFree Webinar - July 31, 2013, 10:30 a.m. - NEWMoving Beyond Budgets in HealthcareMany organizations applying lean concepts find that traditional budgeting is both a philosophical road block to lean thinking and a process with tremendous waste. They are seeking ways to successfully eliminate budgeting, while more effectively achieving the legitimate objectives of planning and control. Examine how the 12 principles of Beyond Budgeting provide more effective ways to plan and control, and how organizations like ThedaCare have successfully addressed this challenge, in this one-hour webinar facilitated by Steve Player and Dr. John Toussaint. To register, click here .
Creating a Lean Management System - NEW LOCATION Transform the way you manage by attending this workshop! Learn how ThedaCare addressed the challenge of sustaining improvement work and developing a culture of problem solvers with the Business Performance System, a lean management approach that facilitates the development of staff at the frontline and the alignment of work toward True North. The workshop will be offered in Milwaukee, WI, on Aug. 20.
Enduring Excellence for CEOs  | Check out a video preview of this workshop!
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This three-session seminar for a CEO and 1-2 senior leaders enables attendees to take years off their journey to world-class business performance by facilitating the development of a proven leadership framework for your organization.
Participants have a chance to work directly with faculty including Paul O'Neill, Dr. Toussaint, Rick Shannon, MD, and the Center and Value Capture teams. To view testimonials, follow this link and click the "More Information" button on the bottom of the page.
CEO Site Visits These gemba visits at ThedaCare, Christie Clinic and St. Boniface Hospital provide the opportunity for management teams to see examples of lean thinking in action in a healthcare setting. Led by senior leaders at each organization, participants get the opportunity to learn from their personal journey, as well as from their peers. For more information, click here.
Shingo Prize: Principles of Operational Excellence & Assessment
During this two-day workshop focused on healthcare, attendees will gain an understanding of the principles for operational excellence. They also will learn how to create systems to drive the behaviors needed to create a culture that continuously pursues enhanced value for the customer. Register three employees from your organization and save 15% by using code SNG15. |
News Briefs
Center CEO Co-Authors New JAMA Article
Center CEO John Toussaint, MD, co-authored
The Need for Access to Medicare Fee-for-Service Claims Data, an article for The Journal of the American Medical Association. The article highlights the need for healthcare providers to have access to Medicare fee-for-service data. Dr. Toussaint co-wrote the article with Donald Berwick, MD, former administrator of the Centers for Medicare and Medicaid Services. The article focuses on two provisions of the Affordable Care Act that significantly impede access to and use of Medicare claims data. It recommends legislative and non-legislative changes to allow freer access to this data. Center Announces Newest Board Member  The Center is happy to welcome its newest board member, Stephen Shortell, PhD, MPH, MBA. Dr. Shortell is the Blue Cross of California Distinguished Professor of Health Policy and Management and Professor of Organization Behavior at the School of Public Health and Haas School of Business at the University of California-Berkeley. He also served as the University's Dean of the School of Public Health, and holds appointments in the Department of Sociology at UC-Berkeley and the Philip R. Lee Institute for Health Policy Research at UC-San Francisco.
We Want YOU in the Clinical Business Intelligence Network  Need to move your Clinical Business Intelligence (CBI) program to the next level? You are not alone! Join your peers in the CBI Network to accelerate your journey. For more information, please contact Julie Bartels at jbartels@createvalue.org or (920) 309-2216.
 Real-life Improvements Through Gemba
The BloodCenter of Wisconsin may be one of the best-kept secrets in the healthcare and lean worlds. Based in Milwaukee, WI, the BloodCenter has a rich history of innovation and excellence dating back to post World War II. In 2011, it became a member of the Healthcare Value Network, one of the peer-to-peer learning networks sponsored by the Center. The BloodCenter recently showcased its improvement work at its gemba visit, and also presented at the 4th Annual Lean Healthcare Transformation Summit. Sound like a great learning opportunity? The BloodCenter is opening its doors again on Aug. 20 for our Lean Management System workshop. See the newsletter's education section for more information! |
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